How long will it take to receive my order?

Typically, it takes 3-5 business days to receive your order. We're doing our best to deliver it promptly for you.

How to track my order?

You can track your order using your order number or tracking number provided in your shipping confirmation email. Click on Track navigation or Chat with us.

Do you ship internationally?

Yes, we do ship internationally. The shipping fee may vary depending on your location.

What is your return policy?

Please check our return/refund/exchange policy here.

Can I exchange an item?

You can exchange an item with a higher-price item or the same item with a different size. See detailed policy here.

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Business Contact Information

Business NameThermaZen Recovery is owned and operated by IGNIS LLC.

Emailconcierge@thermazenhq.com

Phone+1 (510) 899-9950

AddressOrange, CA 92867

Working HoursMon-Fri: 8am - 5pm PST

ThermaZen Recovery

Premium recovery equipment designed to bring professional-grade wellness into your home. Infrared saunas, cold plunges, massage chairs, and red light therapy panels, all backed by responsive support.

© 2026 ThermaZen Recovery. All rights reserved.
Owned and operated by ThermaZen Recovery.

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